We care for people nationwide, but a single principle within Our Vision binds them together—we are dedicated to providing the highest quality in health care services. We research, evaluate, train and implement the care programs that work toward the highest practicable level of well-being for our patients and residents. The footprint may be large, 30 states across the U.S., but instilling our proven care principles and protocols is just as broad in carrying out our commitment to quality.

Our Vision
We strive to make HCR ManorCare the preeminent care provider, committed to standards of performance which serve as the hallmark of the industry. This level of performance will require:

• Employee commitment to excellence
• Attractive, highly functional facilities
• Clear, appropriate and measurable performance targets
• A healthy working atmosphere

Satisfying the needs of our most discriminating customers is the truest indicator of how well we are meeting these standards. By meeting them consistently, we will further the success of this enterprise and enhance the future for us all. As members of the HCR ManorCare team, our exceptional performance will create the greatest possibility for personal development and recognition. Through our success, the company will continue to grow and broaden its opportunities in diverse health care markets.

Our Vision
We strive to make HCR ManorCare the preeminent care provider, committed to standards of performance which serve as the hallmark of the industry. This level of performance will require:

• Employee commitment to excellence
• Attractive, highly functional facilities
• Clear, appropriate and measurable performance targets
• A healthy working atmosphere

Satisfying the needs of our most discriminating customers is the truest indicator of how well we are meeting these standards. By meeting them consistently, we will further the success of this enterprise and enhance the future for us all. As members of the HCR ManorCare team, our exceptional performance will create the greatest possibility for personal development and recognition. Through our success, the company will continue to grow and broaden its opportunities in diverse health care markets.

Our Commitment
The healthcare landscape is constantly changing. One thing that isn’t is our commitment to care. Our patients and residents are what give us purpose each day and they deserve the most courteous and attentive treatment we can give. We continually provide training and education to employees so they can provide high-quality care to even the most acute patients.

Circle Of Care
For nearly 30 years, our Circle of Care program has welcomed employees into a culture that promotes helpful, caring and responsive quality care. The program provides employees with tools to help them with their caregiving, helps prepare them for the myriad situations that come up in their workday, and encourages them to feel good about themselves and the career they have chosen. Three workshops comprise Circle of Care

Our Promises To Hospice And Home Health Care
We promise to care for the mind, body and spirit in a way that is comforting and compassionate.

We promise to be the difference in our customers’ day, working to make every connection a personal one and creating memorable moments that define their Heartland experience.

We promise to discover what is important to our customers, respect their choices and customize our service specifically to their needs.

We promise to be leaders in care delivery, corporate responsibility and community action.