Supervising all aspects of the sales floor and production areas engaged in receiving, processing, and selling donated items. Supporting the Sales Associates by processing transaction errors, refunds and other customer service needs. Ensuring that daily productivity goals are met in all commodities and reporting deficiencies to production manager. Supporting teamwork atmos

Scheduling Periodically performs store checks/visits Program Finance Accountable for maintaining and reporting on the progress of fair share billing Tracks labor budget and cost of the program Client Services Consults with Retailer to align reset workload with labor resources Updates Space Management team with program status Attends customer meetings at retailer and/or br

Teaches, trains, coaches, acquires, and develops account developers on processes and procedures necessary to maximize sales and profitability within assigned accounts. This is done through Red rides, market visits, goals setting, and action plan tracking. Sets sales goals, timelines, and target lists for account developers and tracks results to ensure timely execution on