Iteris is seeking a Traffic Operations Center (TOC) Operator to monitor assigned roadways to detect, verify, and manage traffic impacts (e.g., congestion, crashes, roadwork). TOC Operators are designated as essential personnel and must be able to work in all conditions (e.g., severe weather, pandemic). The position requires a full commitment to the team and to the important mission of providing a safe, efficient, and reliable transportation system.

What you will be doing:

• Work as a member of a team within an operations control room environment
• Use CCTV to scan roadways and monitor traffic conditions
• Monitor data feeds to obtain up-to-date traffic-related information
• Initiate and manage response plans to support traffic incidents
• Provide traveler information to the public
• Dispatch field responders to traffic-related incidents
• Communicate and coordinate with internal and external stakeholders
• Use computer systems for incident reporting and to control field technology (e.g., traffic cameras, electronic message signs)
• Use a telephone and two-way radios to dispatch resources and communicate with responders and agencies for coordinated traffic incident management

What you need to be successful in this role:

• High school graduation (or equivalent)
• Proficient computer use
• Ability to gain acceptable skills in Windows-based applications within allotted time
• Ability to successfully complete initial training under the supervision of the Supervisor and TOC Manager
• Sustained performance as additional knowledge and skills are acquired through "on-the-job" training
• Ability to coordinate real-time activities and priorities
• Effective communication in English (written and oral)
• Scheduling flexibility and dependability (TOC operations are 24x7 and all staff are Essential Personnel)
• Positive attitude with strong interpersonal skill
• Excellent attention to detail
• Punctual and reliable schedule adherence