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Aquatics Front Desk - Summer 2024
Job Description
Seasonal (Seasonal)
We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun!
Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain!
Work, Play, Get Paid and Enjoy the Perks:
Full Time -Join us this season! To promote the sale of all activities and products associated with Split Rock Pools and Shavers Lake, as well as to inform our guests with all information pertaining to Snowshoe Mountain Resort. Employee Housing Available!
RESORT OVERVIEW, CULTURE AND VISION
Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.
ESSENTIAL DUTIES
This position is responsible for the following job results.
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
EDUCATION & EXPERIENCE REQUIREMENTS
Education: High School Diploma or ability to read, write, and communicate effectively with guests and employees.
Experience: No previous experience is required
TRAVEL REQUIREMENTS
Any employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department.
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
Office Environment:
Snowshoe Mountain is committed to a drug free workplace and has an established drug testing policy. This job is identified as a safety sensitive position and you may be tested at random during your term of employment.
An Equal Opportunity Employer
We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun!
Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain!
Work, Play, Get Paid and Enjoy the Perks:
- Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more!
- 401(k) plan (Available to any employee over the age of 18)
- 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers
- 30% - 45% off Snowshoe food & beverage locations (excludes alcohol)
- 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations.
- Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face
Full Time -Join us this season! To promote the sale of all activities and products associated with Split Rock Pools and Shavers Lake, as well as to inform our guests with all information pertaining to Snowshoe Mountain Resort. Employee Housing Available!
RESORT OVERVIEW, CULTURE AND VISION
Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.
ESSENTIAL DUTIES
This position is responsible for the following job results.
- Ensuring the safety off all guests visiting the aquatics facilities, by being vigilant lifeguards with continued practices of life saving skills.
- Each lifeguard will be responsible for a zone of protection, and must never break coverage of this area during their shift.
- Shifting through lifeguard stations on a continuous rotation without breaking coverage of the zone of protection area.
- Provide the appropriate life-saving skills to those in need of emergency care, through the skills taught to you in the Ellis & Associates International Lifeguarding Program.
- Ensure all medical equipment, including trauma bags, AED's, O2 Tanks, and ADA components are checked on a daily basis for proper use.
- Ensuring all equipment and facilities are in good working order and visually appealing.
- Soliciting business and guests through communication with community partners, internal
- guests, marketing venues, and positive word-of-mouth.
- Using established service recovery guidelines and philosophies to accommodate guests.
- Adhering to vehicle, equipment and facility maintenance schedules using daily checklists to monitor condition of equipment, facilities, and vehicles.
- Adhering to department and company security policies, procedures and guidelines.
- Complying with government requirements.
- Reporting safety concerns to Group Manager, Director, or Resort Safety Committee.
- Attending department, division and inter-departmental meetings.
- Completing necessary duties required for the daily operation of the business such as, but not limited to doing laundry, answering phones, guest hospitality, setting up the beach area, landscaping duties, handy man work, being exposed to sunlight, working in variable weather conditions, lifting, swimming, and boating.
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
EDUCATION & EXPERIENCE REQUIREMENTS
Education: High School Diploma or ability to read, write, and communicate effectively with guests and employees.
Experience: No previous experience is required
TRAVEL REQUIREMENTS
Any employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department.
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
Office Environment:
- Able to lift, carry, or otherwise move and position a minimum of 50 pounds on an occasional basis.
- Manual dexterity to operate a computer and other common office equipment on a constant basis.
- Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
- Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
- Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Snowshoe Mountain is committed to a drug free workplace and has an established drug testing policy. This job is identified as a safety sensitive position and you may be tested at random during your term of employment.
An Equal Opportunity Employer
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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