SCOPE: Supervises the day to day operations of a multi-site practice of admixture technicians ensuring sites are adequately staffed, trained, and operating within regulatory guidelines. Responsible for inventory management of drugs overseeing inventory control, storage, shipping, and receiving. Determines appropriate drug levels based on patient flow, shelf life, drug outages, and recalls. Supports and adheres to the US Oncology Compliance Program, to include Code of Ethics and Business Standards and Shared Values.

• Supervises the daily activities of drug mixing. Conducts workflow planning, staffing, training, and troubleshooting complex or unusual admixture questions.
• Implements process improvements to achieve quality and productivity operational goals.
• Drafts policy and procedures to ensure compliance with existing or new regulations.
• Responsible for the delivery, ordering, and shipment of drugs.
• Reviews inventory levels ensuring DIOH (drugs inventory on hand) are in line with practice goals. Answers questions and resolves issues pertaining to the handling and shipment of drugs.
• Responds to and resolves billing code issues on drug charges.
• Researches errors or incorrect codes and makes adjustments to charge entries.
• Responsible for all sites being in compliance with accreditation, quality assurance, legal and other regulatory requirements.
• Implements and enforces waste management regulations so medications are correctly stored and disposed.
• Monitors and communicates changes in drug regulations to appropriate pharmacy staff.
• Maintains confidentially of all information related to patients, medical and clinical staff.
• Leads meetings and facilitates groups to achieve desired results. Utilizes facilitation tools to ensure participation, innovation, and decision-making among group; effectively uses group process techniques.
• Provides budget input.
• Implements short term goals that align with the companys vision and business goals.
• Cascades goals down to staffs annual objectives. -
• Provides on-going job-related education and training to staff. May develop training materials.
• Develops and maintains standard operating procedures (SOPs) continually improving efficiencies.
• Coaches and develops staff.
• Responsible for interviewing, recommending hires, assessing performance, recommending salary changes, and progressive discipline. Enforces adherence to Company policies.
• All other duties as assigned.

High School Diploma or equivalent required. Associates Degree in medical related field preferred. Certification from accredited Pharmacy Technician school required. Minimum seven (7) years of experience as a Pharmacy Technician. Oncology background preferred. Prior lead or supervisory experience preferred.

COMPETENCIES: Attract, coach and develop talent: Attracts high caliber people, accurately assesses strengths and development needs of employees; gives timely, specific feedback and helpful coaching; provides challenging assignments and opportunities for development. Leads Courageously: Steps forward to address difficult issues; puts self on the line to deal with important problems; takes ownership. Champion change: Challenges the status quo and champions new initiatives; acts as a catalyst of change and stimulates others to change; paves the way for needed changes; manages implementation effectively. Provides direction: Identifies goals and vision for team; guides individuals and teams toward priorities; clarifies roles and responsibilities of others; coordinates resources and arranges organizational systems to meet objectives. Negotiates effectively: Demonstrates ability to effectively facilitate parties toward a "win win" agreement; identifies key players; defines objectives, significant issues, and shared interests; determines motivational drivers and potential obstacles for all parties; communicates effectively; gains results without either party losing face.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

WORK ENVIRONMENT: The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites.